Corporate Nursing Director – Director of Patient Experience

This role is one of four Director roles in the Corporate Nursing Structure. These individuals all report into the Chief Nurse, and will work closely with each other as well as the members of the corporate nursing team and wider nursing workforce in our localities. You do not need to be a nurse in this role, but do need a passion for improving patient experience.

The post holder is accountable for leading the Service User and Carer Experience and Involvement function with the Trust. You will lead on the development of the Trust’s approach to measuring and improving service users and carers experience, and work closely with the Trust Executive, Service User, and Carer Council’s to ensure there is a robust system for the continuous improvement of experience and involvement.

You will be an astute relationship builder, and be able to develop strong partnerships with Service Users and Carers, NHS England, Volunteers, Peer Mentors, Peer Support Workers, other national and local health and social care partners, other Patient Experience and Involvement Networks, and our community and voluntary sector.

You will need to demonstrate an understanding of strategic issues relating to staff, service users and carers, patient safety, safeguarding and quality in a mental health setting, and have experience of working at a senior leadership level in an NHS provider organisation.