Locality Director of Operations – East Suffolk or West Norfolk

The Locality Director of Operations is responsible for the delivery of optimal outcomes for service users and the local health population within the available resources. Accountable to the Chief Operating Officer, and responsible for the operational workforce across the Locality, you will ensure the development and delivery of locality group operational objectives including performance, resource efficiency, and management of workforce plans in line with geography, specialty areas, and clinical strategy. You will promote a culture of learning and openness, and ensure staff have the knowledge, capability, systems, and support to deliver evidence based care, and embed lessons learned in practice for the improvement of patient experience.

You will be joining a triumvirate as one of three key leaders with operational, medical, and nursing expertise who will be working together to provide senior strategic, visible, clinical, and professional leadership across the locality.

Accountable to the Chief Operating Officer and responsible for the operational workforce within your locality, you will also need to build strong and effective relationships with the triumvirate leaders in our other localities as well as our external partners. You will be responsible for the delivery of quality services around the core dimensions of safety, effectiveness, and patient experience, and the development of strategic plans in line with overall Trust strategy.  As part of the triumvirate, you will be responsible for the performance management of all services in line with local and national performance targets and standards, ensuring clinical engagement, taking responsibility for good governance, and safety and risk management.

We are looking to appoint an individual with senior leadership experience across operations from an NHS or related sector with significant experience of strategic planning and a track record of transforming care and a focus on quality and safety.

We are looking to appoint individuals who have a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We need inspirational and compassionate leaders who will develop their teams to provide outstanding care.